At Children’s Hospital Los Angeles, our mission is to create hope and build healthier futures. One of the most important ways we do this is by providing safe, effective and patient-centered care. Our patients and families play an important role in supporting our efforts to improve the safety and quality of our patient care. We want our families to speak up if they have questions or concerns about the safety or quality of their child’s care.
CHLA is committed to achieving the best possible outcomes for our patients. One of the most important strategies we use to improve care is to measure how well we do in many key quality and safety areas. The topics listed below are important hospital-wide areas we track. These quality metrics are important measures of our hospital’s commitment to quality and patient safety. These areas are nationally agreed upon as some of the best ways to track our success in providing safe and high-quality care.