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Phone: 888-631-2452, option 3
Please contact the Provider Relations Team at ProviderRelations@chla.usc.edu.
The myCHLA Provider Portal is a great online resource for providers to access real-time clinical information for patients referred to CHLA. A secure login will give providers the ability to:
To create an account, please click here.
To register for a myCHLA account, go to http://mychla.chla.org.
One physician in your practice must be designated as a Practice Owner and will need to be the first person to create a myCHLA account. Once the Practice Owner account has been created, they may create physician or non-physician accounts for the rest of the providers in the practice.
To request your Practice Owner account: Select “Request an Account” at the top right corner of the site. Complete the registration process online. You will receive an email from CHLA confirming that your request has been received. CHLA’s Health Information Management office will verify your information and send you confirmation within 48 hours.
Yes. Staff members can be granted access with permission from the Practice Owner in your office. Practice Owners can enroll their physician and non-physician staff under the “My Practice” tab.
No. All of your patients will be available for viewing under one login. Please make sure to select the appropriate practice when submitting referrals. You may also select a default account under your account information.
No. Patients and parents or legal guardians can access medical records through the MyChildren'sLA patient portal.
From the myCHLA home page, click on Login. Click Need Help Signing In on the Log In page. Click on Forgot Password or Unlock Account and enter your email address. Select the option of how you’d like to proceed to reset your password.
Go to the “My Patients” tab and select “New Patient Access Request.” Fill out and submit the request form. This request will be sent to the Health Information Management office, which will add the patient’s information within 48 hours.
You can check the status of your referral in the “View My Referrals” section of the “My Referrals” tab.
Yes, all of your referrals, whether faxed, called in or entered in the portal will automatically flow into the “My Referrals” list after they are entered into our system. You will only see status updates for referrals submitted directly in myCHLA.
Note: If you are faxing notes to be added to an open referral that was submitted via the portal, please indicate this on the fax cover sheet. This will help streamline the referral process by preventing multiple tickets for the same referral.
Yes, under the “Education” tab you will be able to:
No, there is no cost for using myCHLA.