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Children’s Hospital Los Angeles understands that you may have concerns about privacy. Our patients are our No. 1 priority, and we believe that patient privacy is an integral part of the health care that we provide to your family.
To ensure the development of a lasting bond of trust with our patients, we have many policies in place to safeguard the privacy and security of patients’ personal information, and our employees are educated from the time they are hired to respect and protect our patients’ privacy. We have a dedicated Privacy team that can answer any questions families may have about the way in which their health information will be used.
Federal and state laws such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA) provide guidance for patients regarding their privacy rights and the use or disclosure of their medical information. These rights are described in detail in the Children’s Hospital Los Angeles Notice of Privacy Practices.
To see a copy of the notice, please click the appropriate link:
HIPAA is an acronym for the Health Insurance Portability and Accountability Act of 1996. It is a federal law designed to help protect your and your child’s health information.
HIPAA protects the privacy and security of patient medical information in both written and electronic forms and establishes safeguards that health care providers must implement to protect that information. It also sets the terms by which medical information can be transmitted to other providers and to health insurers. It provides patients more control over, and access to, their medical information and sets limitations on the use and release of that information.
Yes. CHLA is considered a “covered entity” under the law. Often, contractors, subcontractors, and other outside persons and companies that are not employees of CHLA will need to have access to your health information when providing services to CHLA. These entities are called “business associates” and are also required to comply with HIPAA.
The HIPAA Privacy Rule protects “individually identifiable health information” held or transmitted by a covered entity or its business associate, in any form or media, whether electronic, paper or oral. The Privacy Rule calls this information “protected health information,” which is also referred to as “PHI.” PHI is information created or received by a covered entity that: (i) may relate to the past, present, or future physical or mental health or condition of an individual, the provision of health care to an individual, or the payment for the provision of health care to an individual; and (ii) identifies the individual who is the subject or based on which there is a reasonable basis to believe that the individual who is the subject can be identified.
The following are examples that could be considered individually identifiable information:
Children’s Hospital Los Angeles has implemented a number of controls to comply with HIPAA. Some of them are:
HIPAA provides many rights to patients. These rights include:
You must fill out a form authorizing the release of medical records. The form can be accessed by clicking here. Submit the completed form to our Health Information Management Department.
Using the authorization forms referenced above, you may limit the request to specific dates of service. Most of the information in your or your child’s medical record pertaining to those particular dates of service will be included in the response to your request. However, certain portions of the medical record, such as psychotherapy notes, may not be included in the response.
You may request an amendment be made to the medical record if you believe that information in the record is inaccurate. Subject to your health care provider’s discretion and applicable law, we will do our best to accommodate all reasonable requests. To request an amendment, please email email@example.com.
To request a restriction, please email firstname.lastname@example.org.
Children’s Hospital Los Angeles has a team of privacy professionals who are here to assist you with any questions related to the privacy of your health information. Please call the Office of Compliance and Privacy at 323-361-2302 for further information.
You may be asked to participate in research studies while you or your child is a patient at Children’s Hospital Los Angeles. However, your identifiable medical information will not be used for research purposes without your prior authorization.
For more information about the privacy of your medical information, we recommend that you consult the following website: www.hhs.gov/ocr