About the Fellowship
The Administrative Fellowship at CHLA provides a broad range of healthcare administration experiences over the course of the 12-month program. The Fellow participates in and leads prioritized and challenging enterprise initiatives, an approach intended to help the Fellow develop marketable project management, analytical, leadership and interpersonal skills. Understanding the importance of professional mentorship, the Fellow meets regularly with executive and enterprise-wide leadership. Ultimately, through visible, tangible project work and network development, the Fellowship aims to identify promising candidates for future leadership positions within CHLA.
- Leadership and Mentoring
- Salary and Benefits
- Minimum Qualifications
- Skills Required
- Meet Our Fellows
- Former Fellows
The Fellow reports directly to the President and Chief Executive Officer of CHLA and is supported by the Fellowship Program Director. The Fellowship offers a rotation-based experience with projects geared towards the Fellow’s areas of interest and the needs of the enterprise. Each rotation has an executive sponsor who will help define projects, create goals, and obtain results over a two-to-three-month period. This structure aims to provide a well-rounded understanding of organizational settings distinct in their challenges and function within CHLA.
Potential department rotations may include:
- Ambulatory Operations
- Clinical Operations
- Clinical Service Lines
- Community Affairs
- Decision Support Services
- Education Administration
- Facilities Management
- Foundation & Philanthropy
- Government Affairs
- Health System Development
- Human Resources
- Information Systems
- Marketing & Communications
- Quality & Safety
- Research Administration
- Revenue Cycle Management
- Strategic Services
- Supply Chain Management
Throughout the Fellowship, the Fellow has the opportunity to shadow key leaders of the organization and attend high-level executive leadership meetings. The Fellow experiences different managerial and leadership styles to develop an understanding of his or her own personal style.
The Fellowship is a full-time salaried position beginning in July, with flexibility for exact start date. The compensation and benefits package will be competitive, including extending benefits to dependents. Vacation and sick leave will accrue as a normal full-time employee.
- Bachelor’s Degree
- Applicants must have received or be expected to receive an MHA, MPH, MBA or similar master’s degree in a related field of study from an accredited graduate program between July 1, 2019 and June 30, 2020.
- Applicants with relevant hospital, consulting, and managed care experience will be given preference
- Ability to communicate effectively and tactfully both verbally and in writing
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Ability to maintain confidentiality of sensitive information
- Must have strong follow-through, initiative, and the ability to work independently
Yael Kessler, RN CPN CCRN MPH
2019 – 2020 Fellowship
Yael Kessler graduated from the UCLA Fielding School of Public Health with a Master’s in Public Health in Health Policy and Management in 2019. She earned her Bachelor’s degree in Nursing from the University of Pennsylvania in 2009. Yael has spent the past 10 years as a bedside nurse working in a variety of settings. Her experience includes solid organ transplant, neonatal ICU, nursery and general pediatrics, but, has been specialized to pediatric critical care for the past 7 years. She is both a certified pediatric nurse and a certified pediatric critical care nurse. While working as a PICU RN at Cedars-Sinai, she has earned the President’s Award for Excellence, a Circle of Friends Award and has been a poster presenter at Western Society of Pediatric Cardiology for their work on the “Implementation of Effective Intranasal Sedation Protocol”. Yael spent 2 months working on the Mercy Ship as a PICU RN in Benin, Africa and volunteered with International Children’s Heart Foundation in Guyana on a team dedicated to training Guyanese doctors and nurses to care for critical pediatric post- op cardiac surgery patients.
Lisa Rosati, MBA
2019 – 2020 Fellowship
Lisa Rosati graduated from Vanderbilt University with a Healthcare focused Master of Business Administration in 2019. In 2014, she earned a Bachelor’s degree in Economics with a minor in Public Health from the University of Washington, Seattle. Before getting her graduate degree, Lisa spent three years working for Triage Consulting Group where she collaborated with hospital CFOs and Business Office Directors on revenue cycle optimization projects. During her time in graduate school, Lisa interned at Monroe Carell Jr. Children's Hospital at Vanderbilt in the Transformation & Process Integration department. She worked on various projects including the rollout of a family awareness program to decrease Hospital Acquired Conditions (HAC) and a house wide throughput initiative to identify areas of increased efficiency in order to improve access and hospital experience.
Mina Noohi Mirshafiee, MPH
2018 – 2019 Fellowship
Mina Noohi Mirshafiee graduated from Boston University School of Public Health with a Master of Public Health in Healthcare Management in 2018. In 2015, she earned a Bachelor’s degree in Public Health Policy with a minor in Educational Studies from the University of California, Irvine. During her time at graduate school, Mina interned at Massachusetts General Physician’s Organization in the Strategic Communication and Physician Incentive Programs department where she worked on various projects including the 2017 MGPO Physician Survey, the 2017 Employee Medication Takeback Day, and assessing time spent on medication refills and renewals. During her administrative fellowship, she completed rotations in Finance, Human Resources, Foundation, Clinical Services and Strategic Services. Her largest projects involved the planning, administration, and analysis on both the Physician Engagement Survey and the Team Member Survey. She now has a dual role at CHLA. She is an Organizational Effectiveness Consultant for both Human Resources and the Office of Diversity, Equity and Inclusion.
Victoria Ng, MHA
2017 – 2018 Fellowship
Victoria Ng graduated from Columbia University Mailman School of Public Health with a Master of Health Administration in 2017. She earned a Bachelor’s degree in Biological Basis of Behavior from the University of Pennsylvania in 2015. Victoria completed her summer graduate internship at the University of Chicago Medicine, where she worked on cancer center strategy and operational excellence projects. Her previous work experience also includes DSRIP project management at Mount Sinai Health System and health policy at the Urban Institute. During her administrative fellowship, she completed projects in areas such as Strategy, Finance, and Clinical Services. She is now an Innovation Consultant at CHLA, where she works on the strategy and implementation of virtual care and digital health solutions to solve complex problems and transform pediatric care.
Emma White, MPH
2017 – 2018 Fellowship
Emma White graduated from the UCLA Fielding School of Public Health with a Masters in Public Health in Health Policy and Management in 2017. She earned her Bachelor’s degree in Health and Societies, with a minor in Bioethics, from the University of Pennsylvania in 2015. While in graduate school Emma interned with the Strategy team at Children’s Hospital Los Angeles where she worked on multiple projects including the Enterprise Strategic Plan, the creation of the CHLA vision statement and the Neurological Institute Strategic Plan. During her administrative fellowship, she completed rotations in Clinical Services, Finance, and Ambulatory Operations. She is currently a Project Manager in the Department of Surgery.
Nahal Sabrkhani, MPH
2016 – 2017 Fellowship
Nahal Sabrkhani earned a Master of Public Health in Health Policy and Management from the UCLA Fielding School of Public Health in 2016; she has a Bachelor of Science in Psychobiology from UCLA. Nahal is currently a consultant with Deloitte working with healthcare and life science organizations on strategic initiatives and change management. Previously she was an Administrative Fellow then Project Manager in Health System Development and Integration at Children's Hospital Los Angeles (CHLA), working on projects in the medical group, decision support, ambulatory access, and strategic planning.
Leticia Valadez, MBA
Jan. 2015 – Dec. 2015 Fellowship
Leticia Valadez graduated from Pepperdine University with a Master’s degree in Business Administration, and from Loyola Marymount University with a Bachelor’s degree in Business Administration. She joined CHLA in 2013 as a Talent & Organizational Development Specialist and in 2015 she completed her Administrative Fellowship, during which she worked on projects in various operational areas of at CHLA including Decision Support Services, Strategy, Ancillary & Support Services, Perioperative Services, and the C-Suite. She was responsible for the development of a Division Metrics Dashboard which measured clinical outcomes for five divisions. Currently, she is a team member of the Department of Surgery at CHLA as Division Administrator for Plastic & Maxillofacial Surgery and Dentistry & Orthodontics. In this role she leads business planning, financial management, practice management, and staff development in partnership with two Division Chiefs. Leticia is a member of the American College of Healthcare Executives and is a board member for the National Association of Latino Healthcare Executives Southern California Chapter. She is also an active member of the Junior League of Los Angeles where she volunteers with foster youth organizations in Los Angeles and is a member of the league’s Project Research & Development Committee and the Diversity, Equity, and Inclusion Task Force.
CHLA Administrative Fellowship FAQs
Q: Why is CHLA recruiting now for a start date in July – isn’t it early?
A: CHLA is a member of the National Council on Administrative Fellowships (NCAF), an organization that is working to improve early-career development opportunities for next-generation healthcare leaders. As a member of NCAF, CHLA is participating in a centralized fellowship application process, along with 80 hospitals and health systems. Members agree to adhere to a standard application as well as timelines for interviews and employment offers. For the fellowship year starting in July 2020, participating fellowship programs agree to a uniform initial offer date of November 2019.
Q: What does a “rolling deadline” mean?
A: CHLA will review applications as they are submitted and deemed “complete” by NAFCAS (see Q&A below for definition of “complete”). CHLA expects to interview strong candidates during September and October, 2019, and, in accordance with the updated 2019 NCAF Code of Good Practice (available here), CHLA may make formal written offers on or after October 2, 2019. While the uniform application deadline set by NCAF is October 2, 2019, it may be advantageous to complete your application prior to October 2, 2019.
Q: How do I know if my application is “complete?” Does my application need to be “verified” to be considered?
A: Please check your application status in NAFCAS. The table below, provided by NCAF, defines each Application Status. CHLA requires an application to be “complete” for consideration; “verified” status is not required for review, but will be required prior to hire.
Q: How is the Fellowship different from an internship or residency?
A: Interns and residents are typically graduate students who undertake an internship or residency as part of the practical experience towards earning a degree, and are sponsored by a department or division to learn and provide support within that area for variable lengths of time. Fellows have received their graduate degrees, are full-time employees of CHLA for a full fiscal year, and rotate in departments throughout the enterprise.
Q: Is there an application fee? If so, can it be waived?
A: CHLA participates in the NCAF/NAFCAS centralized application process, which charges a fee to apply. For more information on fees, contact NCAF/NAFCAS directly: http://nchl.org/static.asp?path=7333
Q: Is prior healthcare experience required?
A: Prior healthcare experience is preferred but is not required.
Q: May internal candidates apply for the Fellowship?
A: Yes! CHLA encourages internal candidates and current interns/residents to apply for the Fellowship.
Q: How many Fellows are selected each year?
A: CHLA’s program currently accommodates up to two Fellows per fiscal year.
Q: Do you need work experience to be considered?
A: No, prior work experience is not required. Although some fellows have had more substantial work experience, this program is designed for early careerists looking to advance their understanding of hospital administration. We welcome applications from all qualified candidates.
How to Apply
The CHLA Administrative Fellowship program offers a tremendous opportunity for demanding, relevant professional development.
We highly recommend submitting the following materials as a PDF to avoid formatting issues.
CHLA will evaluate completed applications on a rolling basis, and it may be advantageous to complete your application early.
Qualified applicants should submit:
- Personal statement (maximum of two double-spaced pages) addressing:
- Your interest and qualifications for the position, and
- What you hope to gain and achieve from the fellowship.
- Official graduate school transcript (transcripts should be sent directly from your registrar's office to NAFCAS)
- Unofficial undergraduate transcript (upload this directly - official transcripts are not required)
- Three (3) letters of recommendation
- One (1) ACADEMIC
- One (1) PROFESSIONAL, and
- One (1) OTHER (academic, professional, or letter from your program director)
Application materials must be submitted through NAFCAS (http://nafcas.liaisoncas.com). Incomplete applications will not be considered.