Ordering Cells and Reagents
The Stem Cell Analytics Core offers a wide range of services, some of which are tailored to the specific needs of the client. As a result, we find it beneficial for new clients to undergo an introductory consultation with the manager prior to the onset of regular service.
To arrange a consultation please email Laura-Marie Nucho with the following:
- Contact number
- Brief description of the services you are interested in
- Download New Client Form
Live Cells and Conditioned Media
Frozen Cells and Reagents
Orders for frozen cells, reagents, antibodies, sera, matrices and regular media should be placed on one of the three forms below and emailed to Stem Cell Analytics Core . We do not require prior notification for these items.
Equipment and Shared Space
Please contact Laura-Marie Nucho for information about the lab and to become a registered user of the equipment and space.
Cell and Reagent Collection Times
Mon. - Thurs.: 10 a.m. - 4 p.m.
Fri.: 10 a.m. - 2 p.m.
Except recognized holidays.
Live cells and conditioned medium must be collected on the pick-up date submitted at the time of ordering.* Cells that are not collected within two days of this date will be discarded and charged for at the regular rate. Condition medium will be kept for one week before discarding.
*Please remember to factor in prior notice times when submitting orders for live cells and conditioned medium.
Collection of Complete Media
Perishable reagents such as complete media may be collected once email conformation of the order is received. Media must be collected within one week of receiving email conformation. Uncollected material will be discarded and charged for at the regular rate.
Frozen cells, antibodies, enzymes, sera, media and matrices may be collected once email conformation of the order is received. These items must be collected within one month of receiving email conformation. Orders that are not collected within the one month holding period will be cancelled and subject to a $10 storage fee.