How are we doing? As our partner in care, we value your feedback about your experience with us. Is there something we did well? Do you have a concern about your hospital stay or visit? Exceeding your expectations is our goal. If we aren’t meeting your needs, or if you have concerns about the quality of care that we are providing to your child, please contact our Patient Relations and Service Excellence Team at (323) 361-4682 or patientrelations@chla.usc.edu.