Social Media Use

Terms & Conditions Links

•  General Terms & Conditions
•  Copyright and Trademarks
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Patient Privacy (HIPAA)
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Social Media
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User Privacy

Children’s Hospital Los Angeles encourages you to engage in open discussion on our social media sites. We look forward to reading your comments about your experiences. We do make reasonable efforts to monitor all of our social media channels (a full list of our official social media channels is maintained here) to ensure that posted comments are appropriate.

Remember that information posted on any of our social media platforms should not be considered medical advice and should not replace a consultation with a health care professional.

You should not anticipate that your online postings will remain private. Please use caution when posting medical information on any of Children’s Hospital Los Angeles social media sites and never disclose personal identifiable information such as your location, medical record number, financial information, or other private information. For more information about your privacy and health care, feel free to visit our page on Patient Privacy on our website.

Social Media Terms & Conditions
These terms and conditions govern your use of any social media platform operated by Children’s Hospital Los Angeles and are subject to change without notice.

You are responsible for the content you post and all activity that occurs under your account. You may not misrepresent yourself or take on the identity of someone else while using Children’s Hospital Los Angeles sites.

You agree not to use any of Children’s Hospital Los Angeles sites for:

  • Personal attacks
  • Defamation
  • Harassment
  • Spam
  • Offensive content
  • Aggressive behavior
  • Illegal activities

You agree not to post content that is illegal, obscene, defamatory or threatening or abuse intellectual property rights on Children’s Hospital Los Angeles sites.
Children’s Hospital Los Angeles reserves the right to review, edit and/or delete any of your postings in its sole discretion. While Children’s Hospital Los Angeles makes reasonable efforts to monitor and moderate posted content, it does not moderate all comments and cannot always respond in a timely manner to online requests for information.

Opinions and views expressed by individuals as postings on Children’s Hospital Los Angeles sites are not necessarily those of Children’s Hospital Los Angeles, its officers, employees, staff or members of its board of trustees.

All links to other websites are part of efforts to serve online participants. Children’s Hospital Los Angeles is not responsible for the content of these linked websites and such linkage does not constitute endorsement of those sites by Children’s Hospital Los Angeles.

By posting content on any online channel owned by Children’s Hospital Los Angeles, you give Children’s Hospital Los Angeles a non-exclusive, royalty-free, perpetual and worldwide license to use your content including the right to copy, distribute, transmit, display, reproduce, edit, translate and reformat and incorporate into a collective work. Other participants on social media channels may use your posted content beyond the control of Children’s Hospital Los Angeles.

If you submit information using the Share Your Story portal, you also agree to the following.
Your submissions will be reviewed before posting and edited in the sole discretion of Children's Hospital Los Angeles. Submissions may be reviewed infrequently and so no material of an urgent nature should be submitted. There is no guarantee or expectation of a personal response to any individual submission, regardless of the subject matter. Submission of material to this site is no guarantee that all or any part of a message will be posted, which is in the sole discretion of Children's Hospital Los Angeles. You warrant that all submissions to this site are your original work and are not taken from other sources without permission.