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Family-Centered

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  • Eighty-five percent of our patient rooms will be private so children can recover surrounded by their loved ones
  • Patient rooms will incorporate a distinct "family zone" which will include space for parents to stay overnight 
  • Dining facilities on the ground floor will open onto spacious gardens
  • A convenience store will offer healthy refreshments 24 hours a day 
  • A state-of-the-art Bill and Helen Close and Family Family Resource Center will provide Internet access, multilingual print and video reference materials and referrals to support groups
  • Each floor will include a family lounge with spaces for quiet and reflection, as well as family alcoves 

Importance of Family in Care


Mary Dee Hacker, RN
VP, Chief of Nursing

"When our existing hospital building was dedicated in 1968, it provided truly visionary facilities that supported the standard of care in common practice at that time; that is, children were admitted to the hospital, treated, healed and discharged to the care of their families," says Vice President and Chief Nursing Officer. 

Mary Dee has has been the executive-in-charge of the design and planning of the new hospital facilities. "Medical care has evolved over the past 35 years; we now encourage our parents to participate as an integral part of the healing process."

"If we support parents," she says, "by providing facilities for them to be close to their children, an environment in which children and their families can heal and learn together, help them learn about the challenges of the particular illness or injury and make it easier to manage their lives, we empower them to be better caregivers, better parents."